December 2021 Conflict Management & Communication Skills

Date Choices:  Tues., Dec. 7, Thurs., Dec. 9, Tues., Dec. 14, or Thurs., Dec. 16, 2021

Time:  All sessions are 1:00 pm-4:00 pm U.S. Central Time – Please Note: This is a single 3-hour webinar offered on four different dates (not a multi-session series).

To Register, scroll down to the registration form.

You may register online but pay by check.  Simply skip the Pay Pal options below.  Visit the training tab to download a W-9 Form form for your Accounting/Finance Dept.

Click here for the full workshop description Dec. 2021 Conflict Management & Communication Skills

Registration Fee:  The fee is $65/participant.

Registration Deadline:  Please register by Monday, Nov. 15, 2021 if possible.  While there are no refunds for cancellations, substitutions are accepted at any point. Or, registrants may participate in a future online training.  Online registration is preferred; simply scroll down to the registration form below.

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November 2020 Supervision & Performance Appraisal Skills To Support Effective Teams Webinar Series

Mondays, Tuesdays, and Thursdays (November 9, 10, 12, 16, 17, & 19 – 1:00-3:00 pm) U.S. Central Time 6 Sessions/12 Attendance Hours

To Register, scroll down to form. Remember to press “Register” when you’ve filled in the last form field!

Note: You may register online but pay by check. Simply skip the Pay Pal button.

Download Brochure: Supervision Performance Appraisal -Nov. 2020 Flyer

“Literally everything was valuable. I have tools that I can use immediately to help make supervision more structured and purposeful. I can’t wait to share this information with our administration.”

“I am very excited to implement the Team Designed Alliance. You are a great presenter. We gained a lot from this, and I love your passion and energy.”

“We are thinking how important this could be to our management team and we should do this as a team.”

“Becky, Thank you so much for your time and all of the fantastically practical information you shared with us the past two days. There’s not much better than a training where you walk away with very usable tools to work on implementing right away.”

“I appreciated your role modeling of difficult feedback. I enjoyed this very much.”

“All our Tribal Directors should attend this, especially Human Resources.”

“I really hope my organization will have all the supervisors get this training.”

“I gained confidence in having conversations and evaluations with staff.”

“I learned to be much more deliberate in my interactions with staff.”

“I really like the way you encouraged self-care and self-compassion.”

“I loved the style in which you led the discussion.”

“Everything was covered – thank you for the time you spent focusing on our organization.”

Webinar Option: Covid-19 has changed work life permanently. Employers are exploring options to re-open that protect employee health and safety, and many will continue to limit employee travel through the Fall. This webinar replaces a 12-hour, two-day in-person training with content updated to reflect working conditions in the era of Covid-19. Training will be offered 2 hours/day, 3 days a week over a 2-week period for a total of 12 attendance hours. Attendance certificates provided. Zoom break-out sessions will be used for small group discussion.

Workshop Description: Supervisory support makes a significant impact on employee mental health and well-being during ordinary times and more so in times of extreme stress and uncertainty. Employers currently have the opportunity to reinvent their organizational practices and culture to support the ability of staff to bring their best to their work. Make sure that as a supervisor, you receive the formal training you need for this cultural pivot. Ensure that you are creating positive momentum to support diversity, inclusivity, and equity for employees. How will your team designed alliance and communication agreements look different in this new period? Do you view supervision time with staff and performance appraisals as opportunities to partner and learn your staff’s goals and hopes for their clients and their ideas for new ways to provide services or new programs that can help your organization adapt to the new realities? With staggered schedules, communication with staff to learn the resources, tools, & support they need to do their jobs is a priority. Ensure that your organization keeps the “right” staff to bring your organization through the Covid-19 recovery period. With reduced resources, high quality staff who can perform at their best are essential. Effective supervision is even more important in a remote work environment because not all employees are suited to create their own structure and work independently.

Due to Covid-19 social distancing requirements, many employers have laid off, furloughed or reduced staff hours. Combined with a lack of formal supervisory training, this can become a situation ripe for unhappy employees and significantly reduced long-term productivity. Workforce development and training are critical during times of crisis as new practices are needed and opportunities for business, nonprofit, tribal, and governmental pivots become more important.

Intended Audience: This workshop is designed for employees charged with supervisory responsibilities. Nonprofit/tribal/and county human services managers, program directors, maintenance and transportation supervisors, financial services managers, county auditors, school principals, community college deans, and business professionals have appreciated this workshop. The supervision, communication, and evaluation tools taught are relevant in multiple workplaces.

About Your Trainer: Becky Schueller currently provides online webinar training and consulting. She has three decades of experience working with national, urban and rural nonprofits, tribal organizations, and small businesses. In addition to 30+ years of management, leadership, & supervisory experience with nonprofits, Becky served multiple community agencies in board, staff, committee, volunteer, and consultant roles. She worked for the Chicago Foundation for Women, supervised an all-Cambodian refugee staff, and served at the YMCA of the USA. In 2018-19, she was the Northwest Minnesota Continuum of Care Coordinator, supporting housing and homeless service providers. Becky’s most recent long-term staff role was serving as a youth and family service agency executive director from 2001-17. The agency’s $1M budget doubled and the staff grew from 20+ to 40+ members.

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